PayProtect outside carsales network

Please note: We have recently disabled PayProtect while we make way for some exciting updates. We are not allowing any new transactions to take place at this time.

PayProtect is only available to those listing on carsales and our network of sites.

carsales network sites include:

  • carsales.com.au
  • bikesales.com.au
  • boatsales.com.au
  • caravanandcampingsales.com.au
  • trucksales.com.au
  • farmmachinerysales.com.au
  • constructionsales.com.au

We are aware that scammers offer PayProtect as a payment method through other classifieds sites. These scammers will often send you a photo of a person holding a drivers license posing as the seller as well as an invoice instructing you to transfer money to a bank in Europe (most recently, United Kingdom). These "sellers" are often based at a military site in Devonport, Tasmania awaiting deployment or other remote location interstate and are unavailable for phone calls.

Please note that anyone offering to use the PayProtect service outside of carsales and our network of sites is not legitimate, and is definitely suspicious. 

Please contact us on 13 72 53 if you would like to speak to us or report any suspicious behavior to safety@carsales.com.au . We also strongly recommend reporting the ad to the site you found it on.


If you think you have seen a scam or have been scammed by a buyer or seller, you can contact the Australian Competition and Consumer Affairs Commission:

• by reporting it to scamwatch and ACORN

• by phone on 1300 302 502

• we also recommend that you sign up for the Stay Smart Online email alerts

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