Help for Sellers

• What types of ads are available on boatsales?
• What should I know before selling my boat?

• ★ What is PrivacyProtect?
• How can I upgrade my ad?
• How can I 'showcase' my ad?

• Video Rules
• I've logged in but I can't see my ads?
• My ad has been approved but I can't find my boat online?
• What is a HIN?
• Why can't I advertise my boat as 'Sail Away'?
• Why isn't my ad published online?

• ★ I’ve sold my boat. What do I need to do next?
• How do I remove my ad?
• How do I edit and update my ad?
• How do I temporarily remove or pause my ad?
• How do I reactivate or extend my ad?
• How do I edit the year of my boat?

• Ways you can improve your Ad Performance
• How to check your Ad Performance

• ★ Selling a boat under finance
• Government Charges

• Safety tips for sellers

Help for Buyers

• My number has been locked
• Safety tips for buyers

• Buying boats and the coronavirus
• Buying a vehicle under finance

• How do I submit an enquiry?
• I’m interested in a boat. How do I call the seller?
• What is an Email Alert and how do I set one up?
• How do I save a search?
• Saving boats and viewing your 'Saved Boats' list

• Should I purchase a BoatFacts report?
• Should I purchase a RedBook Inspection
• How do I delete a saved search or saved boat?

General FAQs

• I'm a Dealer, how do I sign up / create an account?
• My account is missing my ad/saved boats, I logged-in using the Apple option
• Contact boatsales
• I can’t see my ad or saved boats in my account

• ★ Suspicious SMS from a buyer
• Scam buyers asking you to pay freight costs
• PayProtect outside carsales network
• Suspicious Email enquiry from a buyer
• What do I do if a seller seems suspicious?
• Phishing Scams and How to tell if an Email/SMS is really from boatsales

Owners & Members

• Becoming a member on boatsales
• How can I change the email on my account?
• I forgot my password. What can I do?
• How to create a strong password
• How can I change my password?
• How do I disable Email Alerts?