Help for Sellers

• I've logged in but I can't see my ads?
• My ad has been approved but I can't find my boat online?
• Ways you can improve your Ad Performance
• How to check your Ad Performance
• Why isn't my ad published online?
• My ad has been rejected, what do I do?

• ★ What is PrivacyProtect?
• What is PayProtect & FAQs
• What is a HIN?

• ★ Victorian Sellers Guide to Stage-4 Restrictions
• ★ I’ve sold my boat. What do I need to do next?
• ★ Selling a boat under finance
• Video Rules
• What types of ads are available on boatsales?
• Why can't I advertise my boat as 'Sail Away'?

Help for Buyers

• What is PayProtect & FAQs
• Should I purchase a BoatFacts report?
• What is an Email Alert and how do I set one up?
• How do I save a search?
• Saving boats and viewing your 'Saved Boats' list
• How do I disable Email Alerts?

• ★ Specific advice for Victorian buyers
• ★ Buying boats and the coronavirus
• Government Charges
• Buying a vehicle under finance
• How do I submit an enquiry?
• I’m interested in a boat. How do I call the seller?

Account Related Questions

• My account is missing my ad/saved boats, I logged-in using the Apple option
• I can’t see my ad or saved boats in my account
• How can I change the email on my account?
• I forgot my password. What can I do?
• How can I change my password?
• How do I view or reply to messages?

• I'm a Dealer, how do I sign up / create an account?
• Contact boatsales

Protecting Yourself Online

• Safety tips for sellers
• Safety tips for buyers
• What do I do if a seller seems suspicious?
• How to create a strong password
• How does boatsales keep me safe online?
• How do I report a scam?

• PayProtect outside carsales network
• Suspicious SMS from a seller
• Suspicious SMS from a buyer
• Suspicious Email enquiry from a buyer
• Phishing Scams and How to tell if an Email/SMS is really from boatsales
• Scammers Requesting 4-Digit boatsales SMS Code