Help For Sellers

• Do I need a seaworthy certificate to sell my boat?
• What types of ads are available on boatsales?
• What should I know before selling my boat?

• Topping up your PrivacyProtect credit
• What is PrivacyProtect?
• How can I upgrade my ad?
• How can I 'showcase' my ad?

• ★ I've logged in but I can't see my ad?
• How long does it take to approve my ad?
• How to enhance your video
• How do I create an ad?
• How can I reorder the photos in my ad?
• How to choose the right photos for your ad

• ★ I’ve sold my boat. What do I need to do next?
• How can I upload a video?
• How do I edit the price?
• How do I remove my ad?
• How do I edit and update my ad?
• How do I temporarily remove or pause my ad?

• Ways to improve your ad performance
• How to check your Ad Performance

• ★ Safe selling during COVID-19
• How to sell your boat remotely
• Government Charges
• Selling a boat under finance

• How to prepare when meeting buyers
• Safety tips for sellers

Help For Buyers

• ★ What can I do if the seller doesn't respond?
• ★ How do I contact a seller?
• How do I inspect a used boat for sale?
• What to do on a test drive
• What should I do if an ad doesn’t seem quite right?
• My number has been locked

• About email and notification alert preferences
• How do I check the history of a boat?
• How do I delete a saved search or saved boat?
• How do I save a search?
• Saving boats and viewing your 'Saved Boats' list

• Stolen Vehicles
• Buying a boat with finance remaining
• Should I purchase a BoatFacts report?
• Should I purchase a RedBook Inspection

• ★ Safe buying during COVID-19
• Buying from a dealer
• Negotiation & Closing the Deal
• Inspections & Test Driving 
• Buying a boat interstate
• I’ve bought a boat. What do I do next?

Online safety and FAQs

• ★ I can’t see my ad or saved boats in my account
• About Ad and Content personalisation
• I'm overseas - why am I having issues on boatsales?
• What do you do with my feedback?
• I'm a Dealer, how do I sign up / create an account?
• My account is missing my ad/saved boats, I logged-in using the Apple option

• ★ Suspicious SMS from a buyer
• ★ Phishing Scams and How to tell if an Email/SMS is really from boatsales
• Safety tips for buyers
• Safety tips for sellers
• Anti-social contact from a buyer or seller
• Scam buyers asking you to pay freight costs

Owners & Members

• How to download the boatsales app
• Becoming a member on boatsales
• How can I change the email on my account?
• I forgot my password. What can I do?
• How to create a strong password
• How can I change my password?